State of Arizona

Arizona Department of Administration

Website Privacy Policy Statement 

Online Customer Service and Alternatives

Collection and Use of Information

Information You Provide

Information Collected from Children


Other External Links Disclaimer

Contact Information

Thank you for visiting the State of Arizona Department of Administration (ADOA) and reviewing our Privacy Policy Statement.  All individual agency web sites of the State of Arizona are required to contain a Privacy Policy Statement to inform you about the information that could be collected online as a result of visiting or requesting a service, how that information will be used, and what steps are being taken to ensure the security of customer data.  Your rights to privacy are of utmost importance to the State of Arizona in building trust and confidence when conducting business through the Internet.

Online Customer Service and Alternatives

ADOA offers access to its public information online that you might otherwise request in person.  Our goal is to provide citizens with a more convenient and efficient means in which to interact with Arizona government.  If at any time you choose not to proceed with a transaction offered online, your choice will in no way affect your ability to receive benefits or services another way.  If you prefer to request information from us in person, you may still do so at our office.

Collection and Use of Information

Information Collected and Stored Automatically by Cookies

We do not use “cookies” to gather information during your visit unless we are conducting a survey and need them to prevent duplicate results.  The web server that hosts the ADOA site does gather certain information about the visit automatically in a standard log file.  This information never identifies you personally and consists of only the following items:

  1. The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) from which you access the website;
  2. The IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access the website; and
  3. The date and time of your access.

We use this information to gather statistics about the amount of use the site receives.  Again, we do not automatically record information about you as an individual.  This information is not shared, sold, or otherwise disseminated by ADOA.

When, from time to time, we present a survey page on the site, use of cookies is limited to the minimum function necessary to prevent duplication of survey results from that page.  A cookie is only transmitted at the time you submit the survey to us and consists of a unique text string to be stored on your computer and only retrieved in the event you return a subsequent survey to us.  You can always avoid receiving the cookie by not submitting the survey to us.  You can also refuse the cookie or delete the cookie file from your computer system by selecting various options on your computer’s operating system.  Refer to your browser’s help facility for the specific instructions about deleting, disabling, or refusing cookies. 

Information You Provide

ADOA does not provide any benefits or services to the public that require entry of personal information online, apart from an occasional and totally optional survey.  Survey-related information will be treated in the same manner as any contact information you might otherwise volunteer (see “Contact Information” below for details). 

Information Collected from Children

Though ADOA does not specifically request information from children, as a State agency we would comply with the Children’s Online Privacy Policy Protection Act of 1998 (“COPPA”), requiring parental consent before we collected any personal information from an individual under the age of 13.  The text of COPPA is available at http://www.ftc.gov/ogc/coppa1.htm. 


ADOA and its consultants have taken several steps to safeguard the integrity of its computer systems and networks.  These steps include, but are not limited to, individual authentication, the security of transmitted data, security monitoring, auditing, and encryption of information.  Security methods and measures have been integrated into the design, implementation and day-to-day practices of the entire ADOA website.

ADOA web pages contain links to various other web sites operated by other government agencies, nonprofit organizations, and private businesses.  When you link to another site, you are no longer on the ADOA site and this Privacy Statement will not apply to other sites.  When you link to another web site, you are subject to the privacy policy of that new site.  Links to web sites outside of State government are offered solely for your convenience.  No State of Arizona agency is responsible for or has control over the policies or content of any third-party sites.

Neither the State of Arizona, nor any agency, officer, employee, or contractor of the State of Arizona warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information.  Portions of such information may be inaccurate or outdated.  Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Privacy Policy Statement Is Subject To Change

This policy may be updated or revised from time to time, so please check back periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this web site may be collected, used, or disseminated.

Contact Information

To offer comments about the ADOA website, or about the information presented in this Privacy Policy, please contact the webmaster:

Email [email protected]

Phone (602) 542-1500    

Fax (602) 542-2199

Mail Arizona Department of Administration

100 N 15th Ave

Phoenix, Arizona 85007

If you choose to provide us with personal information – by filling out a form or a survey with your personal information and submitting it to us from this website – we use that information to respond to your message and to help us get you the information you have requested or register your opinion.  We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law.  Moreover, we do not create an individual profile with the information you provide or give it to any private organizations.  ADOA does not collect information for commercial marketing.  Any comments collected are themselves subject to the protections of the privacy policy.

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